Shipping Policy

Last updated: October 7, 2026

Thank you for shopping with us. We want to make sure your order arrives safely and on time. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Please note that these are estimates and are not guaranteed delivery dates. Delays may occur due to circumstances outside our control, including carrier delays, severe weather, public holidays, or other unforeseen events.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly displayed on our website.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

Incorrect or Incomplete Shipping Information

Please ensure that your shipping address and contact details are correct before completing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the information before your order is dispatched, but we cannot guarantee that changes can be made after an order has entered the shipping process.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please check your tracking information first.

If the tracking information indicates that your package has been delivered but you cannot locate it, please check with household members, neighbours, and your local delivery provider.

If you still cannot locate your order, please contact us and we will assist you in determining the next steps.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and products.

We will review the issue and work with you to determine an appropriate resolution.

International Shipping

International shipping may be available to selected countries.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary due to customs processing and other factors outside our control.

Changes to This Policy

We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at 

ForceEra1@gmail.com